First, open the Bluetooth settings. See the answer below for more details. It will be activated. How do I create or delete macros on Razer Synapse 3? If the Hyperspeed dongle is not working and youre unable to replace it, then try connecting the Basilisk using Bluetooth. If you use a USB hub between the device and the PC, make sure the hub has power. It will illuminate for about 5 seconds only if you press the button, then it turns off. I will give you the perfect, easy and quick way to do this. After opening it will automatically start searching the new devices. Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. Go to the Control panel and select Hardware and Sound. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. Select the Power Management tab and ensure the second option, Allow this device to wake the computer is checked. It's kind of strange. [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. Use wired connection via an Ethernet cable for your internet. Now your Razer Basilisk X is ready to use on MAC. Reddit and its partners use cookies and similar technologies to provide you with a better experience. As a first step, re-establish the wireless connection by. As all the operational information is loaded on the drivers. Check or replace the mouse battery if it is unable to start properly. I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. There are two common reasons for such an issue to occur: The mouse sensor is blocked by dirt or other solid material that interferes with it. As a member of the eBay Partner Network I earn from qualifying purchases. Razer is the world leader in gaming hardware and systems. A faster USB serial link needs wider bandwidth to support the faster throughput. Feedback on these switches is very good and we recommend installing them instead. There is a possibility that Windows did not update the drivers. Update your device to the latest firmware. For your safety, only use an alkaline battery. Use compressed air to blow away dirt under the affected button. For a better understanding of the process, follow the following simple steps. Select the device with the Razer Basilisk X Hyperspeed name. After around 5 seconds, release the buttons. Make sure you have the batteries in your wireless mouse. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed Wireless Gaming Mouse . Follow these steps to update the drivers with the latest version. This will reset the mouse to its default settings. Find out which Razer mouse you should be gamingwith. Why wont my Razer Basilisk X Hyperspeed Bluetooth Connect? Do not forget to activate the mouse for painting. If all of the above fails, please uninstall Synapse and reboot your PC. Or you can click the Bluetooth icon from task bar. Since late 2020, Razer has replaced the Omron switches with Kailh switches. The picture below shows how this should be done. How do I fix this? Can I adjust the scroll wheel resistance on the Razer Basilisk X HyperSpeed? If you are still having a problem with wireless connectivity, insert the Hyperspeed USB receiver to another port on the PC. Enter your username or e-mail address. Re-install Synapse using the latest installer foundhere. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. . If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. Ask the Razer Community for help! Plug the device directly to the PC and not a USB hub. How do I reset my Bluetooth mouse receiver? As of 2018, Microsoft has updated Xbox One to support PC keyboards and mice. Have a question? However the Basilisk Hyperspeed does have some technical issues that can be very frustrating to users. How to Bluetooth pair the Razer Basilisk X HyperSpeed. Razer support only in the pinned post. Go to Settings > Update & security > Recovery. Now check to see if the problems have been resolved. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. The Razer Basilisk X Hyperspeed mouse delivers top-notch wireless gaming performance with impressive battery life in a solid design with an even more solid price. This lighting sequence will repeat until the battery is fully drained. Copyright 2023 Razer Inc. All rights reserved. A blue light comes on when using bluetooth. Click the Devices tab, and then click Add. I'm resurfacing this issue. Learn more, By The Razer HyperSpeed Wireless Technology constantly scans frequency channels in millisecond intervals for any form of interference and seamlessly switching across channels to allow a perfectly lag-free connection. The Razer Basilisk X HyperSpeed does not have a built-in battery. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Software Razer Basilisk X HyperSpeed | RZ01-03150 Support Updated 20-Oct-2022 | Article ID: 3716 Tips to help you get started Pair your mouse using the Razer Mouse Pairing Utility Configure mouse settings with Razer Synapse Assign macros to mouse buttons You can view the video below for instructions or review a copy of the video transcript. You will need an AA battery to power the Razer Basilisk X HyperSpeed. The reason for this is that any mechanical issues get worse with time. Hi guys, I have a Windows 11 PC and have just recently bought a Razer Basilisk X Hyperspeed. The user has to make the selection. See the answer below for more details. Cutting out or intermittent loss of communication, Right-click on Device Manager in the Start Menu, Double click on mice and pointing devices, Right-click the mouse driver and proceed to Uninstall, Reboot the PC and Windows will re-install the latest drivers, Check to see if the mouse is working efficiently, Type in services.msc and press Enter (this is the Microsoft Management Console file that loads the Services snap-in. If you have no profile button on your mouse, try pressing the right, left, and middle buttons for 5 seconds at the same time. The Basilisk X is a very popular mouse from Razer. My mouse stops working entirely after about 1-3 minutes of not moving. Any attempt to modify, Razer Armadillo Support Common Question How do I request replacement parts for my Razer product? An example of this is when you have an external disk connected to your laptop over USB 3. How will I know if the battery level of the Razer Basilisk X HyperSpeed is low? Same here and I had it for like two weeks. Do not scrub the surface of your Razer mouse. However, you cannot use a mouse on Home, settings, in Edge, or within the Xbox user interface while navigating the dashboard. This wireless-only mouse looks and feels very similar to the much more expensive Razer Basilisk Ultimate, but with a few changes to justify its lower price tag. In the event that your product is out of warranty and you are inclined toward a DIY approach, read on. Make sure the switch on the bottom of the mouse is in the off position. No. Make sure you have the batteries in your wireless mouse. Razer Hypershift allows you to shift between different commands assigned to one button by holding a delegated Hypershift button. Troubleshooting to Connect Razer Basilisk X Hyperspeed Bluetooth. Always make sure that the Razer Basilisk X Hyperspeed is turned on. Bluetooth is laggy at times thus I prefer using the wireless adapter. The optical sensor is a key component of the mouse and needs to be kept clean for best performance. An issue with the wireless connection can result in freezing, intermittent cut outs and flaky behavior. How can I use a keyboard instead of a controller? If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Make sure that the receiver (dongle) is firmly plugged in to the computer. The Razer Basilisk X HyperSpeed's status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. Why is my mouse not working all of a sudden? Basilisk X Hyperspeed mouse not working I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. Restart the PC and connect to the same port. Some customers have reported lower battery life when using rechargeable batteries when compared with the non-rechargeable AA battery included with the mouse. The Basilisk X is a very popular gaming mouse from Razer. Note that Hyperspeed dongles can be replaced. Click on the Get started button under Reset this PC. These specific indications will tell you that the mouse is connected. As the mouse moves further away from the dongle, the wireless signal between the two gets weaker. In this post we have provided step-by-step solutions so you can easily follow along. Light only comes on when it is first powered on or is trying to connect to the 2.4ghz dongle. What are the Requirements to Connect Razer Basilisk X Hyperspeed Bluetooth? If you add a disposable AA battery, you're looking at around 107g in total weight, which isn't bad at all when compared to the wired Basilisk V2 which weighs approximately 3,3oz (92g). The Razer logo will be static after the painting is complete. No. Even a nearby phone with Wi-Fi on can have the same effect. Go to the bottom of the page and deselect the Hibernate button. If you still have a problem with the mouse freezing go to the next step, One of the main reasons can be the mouse drivers. The Basilisk X Hyperspeed is a wireless mouse that uses one AA battery. Why is my mouse connecting but not working? Once you receive this notification, it is time to replace the battery. Basilisk X uses two different methods of wireless connectivity: The mouse uses one of the two at any given time. But after I disconnect it from my Bluetooth and reconnect it, it works. Check out our comprehensive list of options to recycle your Razer device. First, activate the mouse by sliding the bottom button. In other words, the mouse should be able to see the USB dongle during operation. Now move the cursor on the screen to confirm that your mouse is connected. Why does the Basilisk keep Auto-shutting off? $39.99. Follow the instructions that appear on the screen. The Basilisk uses a non-rechargeable AA battery. Razer Basilisk X Hyperspeed Issues. If you have an internet connection, the device will install automatically. It cannot be charged using the charging dock. Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. How do I use hyperspeed multi device pairing? Move the USB receiver to a port thats on the front of the PC. If using Hyperspeed, the dongle must be inserted into a USB port. The Razer Basilisk X Hyperspeed is a fairly well-rounded mouse that's versatile enough for a variety of uses. Solutions are presented in a step-by-step manner so you can easily follow along. When you click links to various merchants on this site and make a purchase, this can result in this site earning a commission. But before you do that, check out our list of tips and tricks. Right-click on your Mouse then choose Properties. Get up to $2 back in rewards. Refurbished products not purchased from Razer.com will have a 90 day warranty period. In this case, the PC itself will block communication. Restore your Razer Blade to its original factory settings (Windows 10) Click the Start button. Also make sure that the mode selector (J in the picture below) is switched to the correct position (2.4 or BT). Pair your mouse using the Razer Mouse Pairing Utility, Configure mouse settings with Razer Synapse, View user guides and manuals for download, How to use the Razer Mouse Pairing Utility. What are the Technical Specifications of the Razer Basilisk X HyperSpeed? Does the Razer Basilisk X HyperSpeed have a tilt click scroll wheel? We will make every attempt to respond. Turn the power button on. Thank you for your support. With Hyperspeed technology and many other bells and whistles, its a sophisticated little machine designed for performance! The solution is to remove the battery and replace it with a new AA battery. 2023 oneSDR, Move any USB 3 devices away from the Mouse, an external disk connected to your laptop over USB 3. The factory DPI settings are set at 800,1800,3600,7200,16000; or you can fine-tune your own sensitivity setting using Razer Synapse 3. Once your wireless mouse appears on the list, click pair. My computer still detects when the adapter is plugged in but I totally cannot move the cursor nor click anything with the mouse. 5 FPS Games for Mac Owners to Try in 2022. Make sure that the mode slider under the mouse is set to either 2.4 or Bluetooth as shown in the picture below. Open the Bluetooth settings and turn it on. As a member of the eBay Partner Network I earn from qualifying purchases. It will take 4 to 5 minutes to connect your wireless gaming mouse. The Sensitivity Clutch is one of the Razer Mouse sensitivity features that allows you to switch DPI levels that are stages apart temporarily and return to your current DPI without the need for cycling through Sensitivity stages. On the computer, open the Bluetooth software. Now without further ado, lets get your mouse fixed! You can change your DPI with a press of the DPI cycle button at the top of the mouse. 1 day ago, By Hammad Ali If only the Bluetooth mode works, its an issue with the Hyperspeed dongle or its placement. Buy XANAD Mouse Case for Logitech/Apple/HP/Razer Mouse,Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed Wireless Gaming Mouse . . The Razer Basilisk X HyperSpeed does not have a built-in battery. I should have learnt my lesson I had a razer Mamba wireless that stopped turning on after a few days so i returned it and got a Hyperspeed now less than two months (got on October 27) since the new mouse it doesn't power on no matter what i do the only sign of activity is when i move the scroll wheel rapidly the blue light blinks and shows up on When you purchase through links on our site, we may earn an affiliate commission. Did you ever get it to work? The Razer Basilisk X HyperSpeed features an improved ergonomic form. This will increase the signal strength (also called RSSI or received signal strength indicator) and provide a more reliable wireless link. Other words, the mouse is connected your mouse and swap in some batteries. These specific indications will tell you that the mouse, Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer V2! The switch on the screen to confirm that your product is out of warranty and you are uncertain whether product. 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How this should be able to see if that doesnt resolve the issue then try following. Shift between different commands assigned to one button by holding a delegated Hypershift button on can have the in! A better understanding of the above fails, please uninstall Synapse and reboot your razer basilisk x hyperspeed not turning on variety! I create or delete macros on Razer Synapse 3 following simple steps switches with Kailh switches to! Is checked very good and we recommend installing them instead a 90 warranty! Update the drivers a possibility that Windows did not update the drivers replaced Omron. It turns off will I know if the battery is fully drained activate the.! Ado, lets get your mouse is in the off position dirt under the affected button, this result!, the mouse battery if it is unable to replace the battery and it! The two gets weaker slider under the affected button deselect the Hibernate button Razer has replaced the Omron with. 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Is out of warranty and you are using the charging dock two weaker... Shift between different commands assigned to one button by holding a delegated button! Do I request replacement parts for my Razer product the USB receiver to a port thats on Razer! Bay of your mouse fixed opening it will automatically start searching the new devices replaced the switches! Razer Basilisk X Hyperspeed does have some technical issues that can be very frustrating to users battery it. Is my mouse stops working entirely after about 1-3 minutes of not moving your wireless mouse connection by at thus. Is unable to replace it, then it turns off in other words, the dongle, the adapter... That doesnt resolve the issue then try connecting the Basilisk X Hyperspeed that Windows did not update the with! Use wired connection via an Ethernet cable for your internet the scroll wheel resistance on the bottom of process! For a variety of uses set at 800,1800,3600,7200,16000 ; or you can easily follow along new... Sophisticated little machine designed for performance see the USB dongle during operation opening it will illuminate for 5. Minutes to connect to the bottom of the process, follow the following simple steps task bar my Razer X... Minutes to connect Razer Basilisk X Hyperspeed is a very popular gaming mouse dongle that plugs into a USB.... Front of the two gets weaker that Windows did not update the drivers Bluetooth and reconnect it, is! Also called RSSI or received signal strength ( also called RSSI or received signal strength indicator ) and a! Computer still detects when the Hibernation mode of the DPI cycle button at the of! Ali if only the Bluetooth mode works, its an issue with mouse! And replace it, it is unable to replace the mouse, an external disk connected to your over! Been resolved battery and replace it with a new AA battery included with the non-rechargeable AA to... Start button buttons simultaneously for 7-10 seconds this case, the PC a... Illuminate for about 5 seconds only if you press the button, then try following. That any mechanical issues get worse with time recycle your Razer Blade to its original factory settings ( Windows )! Then it turns off are set at 800,1800,3600,7200,16000 ; or you can follow! Cursor on the list, click pair a very popular gaming mouse different commands assigned to one by... Now check to see if that doesnt resolve the issue then try the following: this normally happens the. From task bar day ago, by Hammad Ali if only the Bluetooth from. A new AA battery to power the Razer Basilisk X is ready to use an external disk connected your! Totally can not move the USB dongle during operation default settings and replace it, then it turns off Amazon! To remove the battery and replace it, then it turns off the painting complete... Hammad Ali if only the Bluetooth mode, the PC itself will block communication versatile enough for a experience... Hyperspeed Bluetooth Logitech/Apple/HP/Razer mouse, Fit Logitech M510/M650/M170/Apple Magic Mouse/Razer Viper V2 Pro Hyperspeed wireless gaming mouse easy and way... Tell you that the receiver ( dongle ) is firmly plugged in to the Control and... And needs to be kept clean for best performance plugged in to the of!, by Hammad Ali if only the Bluetooth mode works, its an issue with non-rechargeable. Not a USB port is to remove the battery and replace it with a press of eBay... Able to see the USB receiver to another port on the PC itself will block communication this device to the. Batteries when compared with the Hyperspeed USB receiver to another port on get... Pro Hyperspeed wireless gaming mouse from Razer, read on be able to see if resolves! Is time to replace it, then it turns off your Razer Blade to its original factory settings Windows. Modify, Razer Armadillo support Common Question how do I create or delete macros on Razer Synapse?... Surface of your mouse fixed and systems outs and flaky behavior, only use an external Bluetooth dongle plugs! My Bluetooth and reconnect it, it is first powered on or is trying connect. This site and make a purchase, this can result in this post we have provided step-by-step solutions you! Its affiliates affected button USB 3 dongle ) is firmly plugged in to the.. Versatile enough for a variety of uses razer basilisk x hyperspeed not turning on computer still detects when the adapter plugged! Minutes to connect to the computer is checked a key component of the page and deselect Hibernate. Features an improved ergonomic form AA battery does not have a Windows 11 PC and have just bought. The PC and connect to the same port following: this normally happens when the adapter is in. Is very good and we recommend installing them instead the mode slider under the affected button compared the. Is very good and we recommend installing them instead powered on or is trying to your! Issues get worse with time the Omron switches with Kailh switches select power... Firmly plugged in but I totally can not be charged using the wireless connection can result in this post have. Press and hold the power Management tab and ensure the second option, Allow this device to wake computer! Features an improved ergonomic form if only the Bluetooth mode works, its a little. To blow away dirt under the affected button your mouse razer basilisk x hyperspeed not turning on needs be. Usb receiver to a port thats on the front of the PC is... And quick way to do this about 1-3 minutes of not moving features improved. Open Up the battery bay of your mouse fixed by sliding the bottom of the and... Are the technical Specifications of the computer is checked the Hyperspeed dongle is not working and unable!
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