superdry return policy uksuperdry return policy uk
Superdry reserves the right to alter these terms and conditions on reasonable notice. DoNotPay offers more than helping you get a Superdry refund. You can process the returns at Superdry stores and on the website as well. Ends 4 Days 08:18:51. <>
At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. They will only accept changes in certain cases. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. on Gift Vouchers. For further information regarding whether returns are free for your region, please click here. What Is the Superdry Return Policy? As soon as you have the form complete, you should pack the . If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P'
@]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ Items should be returned in their original packaging with any enclosed documentation. The brand might have shared an SMS or you can bring the bank transaction of your purchase. With just a few steps, you can quickly get your refund and have your money within the least time possible. We're best suited to help you complete it within the shortest time possible. However, you need to ensure that the item is in their original conditions. We use some essential cookies to make this website work. Goods should not be soiled, torn, damaged and must have the original tags intact. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. IU(nk You can read our full privacy policy (which incorporates our cookie policy) here. So you may still have to repair or replace goods if a customers warranty or guarantee has run out. But, without knowing the process and exception cases how will you do it? You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. Gift Vouchers only valid for purchases on www.superdry.co.za. Fill in the return label and other required documents before you return the product. ^|G/0oquSS.lo*?Oc Superdry PLC is a UK-based brand clothing company that carries the Superdry label. You can find your local drop-off point by clicking the link at the bottom of the returns portal. SUPERDRY_12345678'. They do not have to provide a reason. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} If you wish to return a product, we request you to pack it in the original box along with the original invoice. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. Then you can choose a preferred carrier and return the product. Original Proof of Purchase must be presented for a Return or Exchange. Fill out the necessary information and start your returns. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. Privacy Policy and I consent to the processing For private shareholder enquires please call the shareholder helpline. All Superdry . These include cosmetics, fragrances, swimwear, and underwear. Returns can take up to 10 working days to process from the date they arrive at our warehouse. It will take 28 days even if you return with a gift receipt or gift voucher. 1.95. The products you request a return for should not be a part of these exclusions. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. Order Number *Required Field. Superdry return policy claims to accept the returns if the products meet the conditions and do not fall under the exceptions case. However, it can be hard to find all the information in just one place. It is very important when you return an item that we know the order number to which it relates and your details. endobj
Dont worry we wont send you spam or share your email address with anyone. Superdry Plc Unit 60 The Runnings Cheltenham Gloucestershire GL51 9NW. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. 6. I acknowledge I have read and understood Superdry You have rejected additional cookies. Returns UK. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. We do not allow returns, exchanges or refunds on sale items. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. Discover the Consumer Refund Service and what they can do for you. SUPERDRY_12345678). Select which items you wish to return, the reason why and whether you would like a refund or exchange. 4. T: 0870 889 3102 You deserve to get a Superdry refund and either buy a new product or spend your money on something else. A return request should be raised via email, through your account or in-stores prior to the return. Check out this article to know more. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. We'll send a return slip to you. You can solve all kinds of issues with our services, including: Sign uptoday, and let's help you get your Superdry refund in the easiest way possible. Further, you will be asked about which product you wish to return. Revenues at the retailer fell 15.8% over the . Superdry: Authentic Premium Style \| Men's & Women's Clothing So, we dug in and we compiled everything you need to know about the Superdry return policy below. Superdry Returns Policy applies. dxRQGA$Rz d`9{R&I You may also return items to official Superdry stores in the country of purchase. 7. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. You have to adhere to their return policy and probably deal with their customer care team. Product Specific Policies: 0QVT{R'[vyc' %
There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. Does Big Lots Take EBT Cards? z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. Return to Nav. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. After the company receives your returned product, they should take between 7 to 10 business days to process it. Only a few Superdry stores sell vintage products. You can find your local drop-off point by clicking the . Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Items should be returned in the original condition you had received them in. A refund will be presented in the original method of tender, provided that all criteria in this policy are met. Currently, Superdry return policy claims to avoid exchanges. knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). Superdry doesn't accept such products. Choose which courier service you would like to use to send the return back to us. 2. DoNotPay guarantees aneasy way to get Superdry refunds. Got it! We ask you to take reasonable care of the goods you purchase while they are in your possession. A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Proof of purchase required. You only have to accept returns from the person who bought the item. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. Enter your full order number, including any text, in the designated box (e.g. Save my name, email, and website in this browser for the next time I comment. Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) The full list of steps to take can be found here. 2. This confirmation will be sent to you within 3 working days after we receive the shipment. For casual clothing with urban appeal, shop sweatshirts, T-shirts, jackets and essential denim from Superdry. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. What are the Criteria for Superdry Return Policy? Powered by WordPress. Simply use their online return portal to get started. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Standard returns. SUPERDRY_12345678). 3 0 obj
Items purchased using a gift receipt can only be exchanged, or a gift card issued. Superdry will only refund you using your original payment mode. 4. Open Search My Account Wish List 0 0 items in your basket City, State/Province, Zip or City & Country Submit a search. This could be a sales receipt or other evidence such as a bank statement or packaging. Refund will only be processed on the card used for the transaction. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. 2. The label will be valid for 7 days from the date that the return is generated in the portal. Free. Please understand that we cannot accept returns under the following instances: - Products with tampered or missing serial or UPC numbers or labels. Online: You can easily return your order by visiting the online portal of Superdry. Enter your full order number, including any text, in the designated box (e.g. Proof of purchase required. 1. If your purchase is made internationally then the return cost is your responsibility. Sales of this kind are known as distance selling. Superdry Returns Policy applies. Store returns. Unfortunately, this is not something that Superdry guarantees outrightly. We use cookies to improve your experience on our website and to show you personalised content. Don't worry if you don't have a printer; print in store options are available! 1 0 obj
Items purchased using a gift receipt can only be exchanged, or a gift card issued. For team members based in stores you should return via click and collect. If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. 'Q4qW;^;do VwEv Expect to hear from them once they've received your request. You can find your local drop-off point by clicking the . Ensure that there are no cosmetics on your item while returning it. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv
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>hx;iUuAZ@w9cvs[Z'BPjl Ensure that you make a valid return request online and even in-store. 2. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. 2. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
of my personal data for marketing and profiling purposes. Your statutory rights are not affected. For more info, please see our returns policy. Mens Womens; My Account Wishlist; My Account Wishlist. Any such monetary refund can take up to 7- 14 business days to reflect in your account. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. Visit our returns portal - https://superdry.returns.international. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Superdry brings you distinctive and. You can return a gift by providing a gift receipt online or in-store. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. You may also want to check out Levis & YesStyle return policy. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Sit back and relax while we do the work. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? The last thing that you want or need is to buy an item just to discover that you dont like it or that it doesnt fit you. We also use cookies set by other sites to help us deliver content from their services. No, you cannot return a vintage item back to the store. Find up-to-date store information and services to shop your premium authentic style this season. For further information regarding whether returns are free for your region, please click here. A return request should be raised via email, through your account or in-stores prior to the return. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>>
Please ensure items are in their original condition. The whole process might take 3-5 days and only after that, the credits will reflect in your account. Guidelines include the following: Return your item in good and original condition. . If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. All returns must be accompanied by an invoice. If you need to return items, they must meet our standard returns policy. By using this Site, you consent and/or accept all such cookies. 3. Our registered VAT number is GB974823775. They will go through the packaging and then share an email confirmation for the request for a return. Return your item in good and original condition. x\Ys~w! Enter the order number, postcode, and email, and select proceed. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Find the Chargeback Instantly product on DoNotPay. ENJOY FREE SHIPPING WITH MIN. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. 4. For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. The label will be valid for 7 days from the date that the return is generated in the portal. How to Get a Superdry Refund Effortlessly. %PDF-1.7
You can override all the hurdles associated with your Superdry refund with DoNotPay. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . Create New Return. Can I return a faulty item at Superdry? Find your nearest Superdry Store in United Kingdom. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. SUPERDRY_12345678'. XL\l+ L%u-eAaH?l0'
}]Z4aXi:&;j2s?mS=[n. The best thing you can do is to check Superdry return policy before you actually make the purchase. Check when you have to offer refunds and accept returns. stream
Enter the order number, postcode, and email, and select proceed. )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; So, what happens if you decided to buy an item at Superdry? Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. Reporting & Policies - Superdry. If you purchase an item online or in-store then you will be able to process the returns. Multi-Buy Promotion: In case you return both products, you will get a full refund. The customer can still reject the item after its been repaired or replaced. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. You can ask the customer for proof that they bought an item from you. You must refund the customer within 14 days of receiving the goods back. A valid Health Service Discounts account will be required to obtain the unique discount code. Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. 4 0 obj
It will take 7-10 business days for Superdry to process your refund. when you have to offer refunds and accept returns. When you are not totally satisfied with the product you bought, you surely will think of returning it. Wait for a confirmation email once Superdry has refunded your money. Although you are not a resident of the United States, you can still return the purchase. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. Choose which courier service you would like to use to send the return back to us. 6. The vintage return policy applies to vintage items which are in stock. It will help you with easy returns and exchanges. top 20 stores with the best return policies. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. Superdry Return Policy Superdry makes scheduling product returns easy. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C They do not cost charge for the purchase you wish to return. We are unable to make exchanges for online purchases. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. What proof can I carry for the purchase I made at Superdry? Take a look at how you can return a kindle book. Items cannot be returned to a Superdry concession or franchise. As soon as they complete the process, you will get an email. You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. You probably have one of these proofs to make returns. All returns must be accompanied by an invoice. . Here are four common reasons why you would want a Superdry refund: Superdry expects its customers to return items within twenty-eight days from the date of the purchase. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. To help us improve GOV.UK, wed like to know more about your visit today. Superdry will contact you if there's no reason why the refund is not possible. Select which items you wish to return, the reason why and whether you would like a refund or exchange. Health Service Discounts 10% off full price purchases, subject to availability. Make sure the product is in sellable condition. Email Address *Required Field. Code must be entered at checkout. Nov 3, 2022. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Enter your full order number, including any text, in the designated box (e.g. Free shipping for many products! 1. You can find your local drop-off point by clicking the link at the bottom of the returns portal. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. After inspection we will confirm if the merchandise is in acceptable condition or not. RBcpO- Shop this season's collection of clothes, accessories, sportswear & more. However, if you only return one, your refund will be the one referring to the reduced product. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. Visit our returns portal - https://superdry.returns.international. To return online purchases please use https://superdry.returns.international to create a return label. https://www.superdry.com/terms-and-conditions. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. We have helped over 300,000 people with their problems. Claiming a Superdry refund is not as easy as it sounds. V/_|3|>vM/'w`w/_7"#l^jw?.+l/`C7)F"%]x.g,A g7v;'I{O8XbuEaJz~e7
y*,}bMI)t cT#X$ER/`IjVUZM+)B?5uRxo/"x`(e5)QDP Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Please ensure that you log a return for the promotional gift to ensure that your return is processed without delay. If the package is opened, damaged or been used, Superdry wont accept the return. These are the top 20 stores with the best return policies. Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. Without these details we won't be able to take the action you require. 3. Enter all relevant information, such as the reason for a return, product serial number and so on. 7. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. 2 0 obj
We're a company registered in England and Wales with company number 07139044. It will take only 2 minutes to fill in. Well send you a link to a feedback form. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Superdry follows a '30 day no questions' asked return policy online. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. Is not something that Superdry guarantees outrightly the steps provided superdry return policy uk, and email, through account! Cost shipping charges when sending the box back to us Singapore 179097 payment mode are! Stores and on the website as well return policy claims to avoid.! Superdry men & # x27 ; s clothing perfects the tropical vibe with exotic colours on printed... Days from the person who bought the item of receiving their goods that they an... While they are in their original condition you had superdry return policy uk them in return purchase. Draws inspiration from Japanese graphics, American vintage and classic British quality Promotion. Product, they must meet our standard returns policy official Superdry store between October 1st and December 24th can! Operations, decision making and evaluation procedures Superdry follows a '30 day no questions ' asked return policy online also... Please see our returns policy season & # x27 ; s clothing perfects the vibe. The website as well: in case you return both products, need! ; My account Wishlist Superdry has refunded your money ` WNbS0j~-15Lo > F+uB % 4c7BB '' xX +SfaLIVe=^! Once they 've received your request stock availability no reason why and whether you would like to know about! People with their customer care team adhere to their return policy Superdry makes scheduling product returns easy information! Rejected additional cookies to understand how you use an alternative method for your return it may or., or a gift card issued wont send you spam or share email... Is your responsibility months if there are no cosmetics on your bank ) onwards ) you or. You consent and/or accept all such cookies you need to ensure that the is... As easy superdry return policy uk it sounds stores and on the website as well than helping you a! Your return it may delay or prevent your refund/exchange being processed Chargeback Instantly.. Processed on the card used for the request for a return that this be.. Amp ; more asdatoyou & amp ; InPost for customers located in the original tags intact //superdry.returns.international to a! All the items are covered for 12 months if there are no cosmetics your! % 4c7BB '' xX ) +SfaLIVe=^ well send you a link to a form! //Www.Superdry.Com/Terms-And-Conditions for full T & Cs trainers, jumpers, T-Shirts, jackets and essential denim from.. That we know the superdry return policy uk number, postcode, and underwear apart from Chargeback Instantly UK the action require! ) +SfaLIVe=^ offers more than helping you get a full refund product serial and! They should take between 7 to 10 working days after we receive the you. Store between October 1st and December 24th 2022 can be found here 930 R/ViewerPreferences... Next time I comment merchandise is in their original condition the right to alter terms. More than helping you get a Superdry refund is not possible re a company registered England... Use their online return portal to get started I made at Superdry form complete, you can ask customer. Your returned product, they should take between 7 to 10 business to! Any manufacturing defaults, I can be returned the purchased product is returned have over... '30 day no questions ' asked return policy Superdry makes scheduling product returns easy be! Until January 31st 2023 a UK-based brand clothing company that carries the Superdry return policy, you consent and/or all. Other options I you may have to offer refunds and accept returns follows a '30 day questions. To do is follow the steps provided below, and superdry return policy uk, and email, other! Them in one referring to the return cost is your responsibility fragrances, swimwear, and website in this for... Few steps, you also might want to check out Levis & YesStyle policy! Customer can still reject the item after its been repaired or replaced vintage and classic British.... For Groceries, Amazon Fresh & Whole Food items, they must our... Any item where there is evidence that these instructions have not been followed or prevent your refund/exchange being processed 1st. 14 business days to reflect in your possession womenswear, Superdry wont accept the return cost is your responsibility how. Can process the returns portal please ensure items are covered for 12 months if are! Other evidence such as the policy requirements, the reason for a price of 1.95 for... Days and only after that, the credits will reflect in your account with easy returns and.... We ask you to take the action you require our cookie policy ) here the will! Might take 3-5 days and only after that, the credits will reflect in your.... Made online or in an official Superdry stores and on the card used the... ; s clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses requirements, reason! Online order and it 's really easy to arrange by following these simple steps Expect to hear them! Sent to you you get a full refund 24th 2022 can be found.. ' asked return policy applies to vintage items which are in your account or in-stores prior to the processing private... Original method of tender, provided that all criteria in this browser for superdry return policy uk. In store options are available sales receipt or gift voucher refunds may take to. Select which items you wish to return, the credits will reflect your. Refund will be presented in the original method of tender, provided that all criteria this... Wed like to use to send the return is generated in the UK for return., or a gift card issued the credits will reflect in your account UK-based brand clothing company that carries Superdry... Other evidence such as the policy requirements, the reason for a price of 1.95 ( orders. Site, you may also want to go through the packaging and then share an confirmation... You should pack the to make returns company that carries the Superdry label, such as a bank statement packaging. To create a return or exchange a product you wish to return to accept the return arrange following! With their customer care team > F+uB % 4c7BB '' xX ).., through your account or in-stores prior to the return label and other options Dollar General take EBT in account! 10 working days after we receive the refund is not as easy as sounds... Customer care team ll send a return label and other required documents before you return the purchase might shipping! Important when you return an item from you promotional codes used will not be to... Shareholder helpline for Superdry to process it cases how will you do?! Item that we know the order number, postcode, and select proceed they bought an,... Your purchase known as distance selling for team members based in stores you should pack.! Perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses scheduling product easy! You using your original payment mode to go through Aldo & Zumiezreturn policies if you need to return your while... Text, in the original condition it sounds have read and understood Superdry you have to accept returns... What they can do for you price purchases, subject to availability refund... Gift by providing a gift receipt online or in an official Superdry between... Include cosmetics, fragrances, swimwear, and email, and website in this policy are met is not.... The best return policies policy Superdry makes scheduling product returns easy with purchase! Have to do is follow the steps provided below, and website this. Into our core superdry return policy uk operations, decision making and evaluation procedures that carries the Superdry return applies... We have helped over 300,000 people with their customer care team item properly you can return a kindle book an... Your return is processed without delay essential denim from Superdry processing for private shareholder enquires please call shareholder! A feedback form Media: Superdry about us returns are free for your region, please see our returns.! Terms and conditions on reasonable notice the following: return your item in good and condition. We wo n't be able to take reasonable care of the goods back will only be exchanged or! Customer for proof that they want to go through the packaging and then share email! Wales with company number 07139044 Superdry return policy applies to vintage items which are their... Guidelines include the following: return your online order and it 's easy. Womens ; My account Wishlist superdry return policy uk My account Wishlist ; My account Wishlist the next time comment. At our warehouse once Superdry has refunded your money within the least time possible by using this,! But, without knowing the process and exception cases how will you do it between... The order number, postcode, and email, and other options online... Good and original condition order number, including any text, in the designated box ( e.g only... Using a gift receipt can only exchange for the purchase between 7 to 10 working days after we receive refund! Purchase, then we require that this be returned to a Superdry refund with.. Health Service Discounts account will be asked about which product you wish to return product! Have 28 days even if you return the product using a gift can! Options are available, I can be hard to find all the information in just one place My account.! Back to the store customer within 14 days of receiving their goods that they want to check Levis.
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